Reviews

4.1
Out of 5 stars
Overall rating of 167 3rd-party reviews
5 Stars
113
4 Stars
19
3 Stars
3
2 Stars
4
1 Stars
28



Read our reviews below showcasing our customer's experiences, and also outlining our commitment to service and happy customers. We are dedicated to customer feedback and reviews to listen to our customers and provide the best service possible.

We appreciate our customers taking the time to share their experiences and look forward to working with you.

5 out of 5 stars
Joe Joseppi - July 28th, 2026
Point Cook Service Centre very reliable best service very honest
5 out of 5 stars
Evie Sean - July 16th, 2026
My dealings with Nadim, was very friendly, professional and reliable. Thank you!
5 out of 5 stars
M H - May 5th, 2026
Honest and transparent, highly recommended.
5 out of 5 stars
George D - February 28th, 2026
Hi well today I visited point cook service centre after being recommended to me , Well the recommendation was 150 % worth it ,my car had check engine light on i was served from start to finish by owner on phone and in person by Bill ,everything was explained to me in detail, the why ,hows ,because, everything and I was put at ease , Pricing suburb and worth every penny these lovely honest people charge , I will 200% recomend this place if you want peace on your vehicles problems . Guys from me well done for being normal humans , staff and owner keep it up .🤗👍
5 out of 5 stars
Sheik Taleb Bin Sheik Husain - February 20th, 2026
It's hard for me to trust a mechanic or a workshop. Invariably one or the other stuffs you up for any number of reasons (and excuses, TBH). When Manny Lucifera sold his business in this location, I was worried. But time and again, Nadeem and his team has proven to be a worthy replacement. Servicing my and my sons' cars as well as my wife's. Japanese as well as Continental. I am very happy with his professionalism, reality-checks and honesty. We even bought 2 cars from him! A gem in the area indeed.
5 out of 5 stars
fares elkordy - November 1st, 2025
Great team, honest and very professional at the same time very friendly!
5 out of 5 stars
basim ali - October 2nd, 2025
Very professional Reasonable price
4 out of 5 stars
Katie Campbell - June 29th, 2025
Very happy with the service I received, it was a small fix but these guys helped me tremendously. Thank you Ahmed for making this so easy for me 🙏
5 out of 5 stars
Rose WANG - May 23rd, 2025
I 'd like to express m6 heartfelt appreciation to point cook motors hoppers crossing for their exceptional service!! Ahmed's outstanding customer service stood out, and I'm greatful for the honest, cost-effective approach that saved thousands for my sprinter van. the warm and friendly environment put me at ease ,and the extra services they provided, such as filling up my car and arranging transportation home etc ,went above and beyond. They also offered valuable information that orther car yards refused to provided. I wholeheartedly recommended Point Cook Motors due to their great and honest service. I will definitely be returning for all my cars need in the years to come. Thank you to the wonderful team for your dedication and professionalism ! Greatly appreciated!!!!!!!
4 out of 5 stars
Victoria Tooala - May 21st, 2025
Had my Mazda done and very quick...definitely service with a smile
5 out of 5 stars
IiTzHeppa - May 7th, 2025
If you have any worries just speak to Ahmed, great prices, well spoken, respectful man, if you have any car worries these are the guys to see thanks again guys.
5 out of 5 stars
Dylan Nobelius - January 31st, 2025
Called up asking about a roadworthy and aircon regas and spoke to Ahmed. He was very well spoken on the phone and spoke in detail so I felt confident in his skills to do the job. Have definitely added his business to the list of places to get mechanical work done in the area once I need it. Thank you!
5 out of 5 stars
yamba ross - January 20th, 2025
Popped in just before the long weekend although he couldn't help but a quick phone call soon got my air conditioning sorted Really appreciated my experience will be going back there for any mechanical repairs I need
5 out of 5 stars
English Speaker - December 24th, 2024
Thanks Guys, I had a good relationship over the years with Manny. It was a surprise to find he'd gone, but I'm very impressed with the new crew. I was seen to at the time of my appointment and while the car was being serviced, Ahmed stayed in contact to get my decision on particular issues that arose and giving helpful advice. The service was done quickly, which included getting parts in. I was most happy with the engine tuning, I've never heard it purring so quietly. The cost was very competitive and added to that, they had done a little extra on one job that they didn't charge for. Ahmed at the front desk is helpful, courteous and patient. I appreciate the effort they are making to keep Manny's former customers. Overall, very happy and will return.
5 out of 5 stars
Danielle Virgona - December 20th, 2024
Best place to take the car
4 out of 5 stars
Prathamsinh Vachhani - November 17th, 2024
Came in asking for a battery change without calling in advance and they got it done quickly. The front desk guy went out of his way to go fetch the battery and replace it whilst also charging less that other place, however one thing that could be better was that I was assured there is a warranty for the battery but wasn't given a warranty card or any other form of written version of telling me that. Regardless highly recommend
5 out of 5 stars
Mohamad El haouli - October 10th, 2024
Very smart problem solving team wuick service in and out
5 out of 5 stars
fares elkordy - September 16th, 2024
Great customer service, honest people, really skilfull and they know what they are doing. If you are looking to service your car or do anything to your car, recommend them 100%. Thank you guys!
5 out of 5 stars
Ashkr Audet - September 14th, 2024
Awesome experience! Nadim and his team are hard working honest and fair tradespeople! I’ve been here twice and both times was very satisfied with the speed they got the jobs done especially at short notice and the prices were so reasonable and fair. First job was related to the clutch system on my Hilux and the second job was repairs on my Xtrail after a collision. They saved me thousands of dollars by using parts from wreckers which is also a super sustainable option. Very impressed. Cheers Ashkr
5 out of 5 stars
Hussein Hussein - September 4th, 2024
Nadim and the boys at hobsons bay auto repairs are top notch. Very honest and good people
5 out of 5 stars
Khaled Elkurdi - August 31st, 2024
Good service and prices
5 out of 5 stars
MJBillieJeanLiveHD - August 22nd, 2024
Great customer service, always helped out when I needed them
5 out of 5 stars
Khaled Elkurdi - August 18th, 2024
Excellent mechanic and service price are good
5 out of 5 stars
Bonnie Coulle - August 18th, 2024
Very approachable, professional & great communication..Emanuel took time to explain to me in detail with his findings with the RWC I asked him to do. I found Caitlin to be polite as I had to keep moving my appt as a car yard was messy me around with their delays. PCSC allowed me to take the BMW home for a.carplay install and return it next day. Engine oil leak, radiator hose leak, full service & took care of my tyre needs. Great team work, now the BMW is ready and safe for my grand-daughter. Highly recommend
5 out of 5 stars
Haysam Elcheikh - August 10th, 2024
Nadeem and the team are amazing fixing my mini cooper S, great price and did awesome job bringing back like it was from new from dealership
5 out of 5 stars
Omar Hussain - August 10th, 2024
Good customer service and honest people every time service is my car clean shop and they doing good job. Thank you
5 out of 5 stars
Enza Rossitto - April 8th, 2024
Best Experience i have ever had when dealing with a mechanic. True to his word with best customer service
5 out of 5 stars
Debra Ferguson - March 29th, 2024
Can not recommend them highly enough. Their workmanship was perfect. Friendly, honest staff. Couldn't fault our experience with them. Did a RWC on my husbands car. Then, finding & fixing a clunking noise in the front end of my Jeep.
4 out of 5 stars
Sweet Stuff - February 28th, 2024
I have always serviced all my cars there though at times i can see they speed things up whilst they are under pressure and might miss a few things but major aspects and reports are always done correctly.
5 out of 5 stars
Maria Morrison - January 18th, 2024
I would give you guys 10 stars if it was possible! :) I'm so thankful for the super quick, professional service, and being treated in such a kind, fair way as a customer. I can only recommend your business and I will be more than happy to go back to you in the future. Thank You!!!
5 out of 5 stars
Julie Fitzgerald - October 20th, 2023
Excellent service from Nadim, know what they are doing and we’re polite and professional
5 out of 5 stars
Matt Stevens - October 11th, 2023
Manny and his team are fantastic, competative pricing and refreshingly honest, he is old school and new school, I wouldnt ever take my F100 anywhere else.
5 out of 5 stars
Sal Saa - October 3rd, 2023
Reliable, competitively priced, and sure know their industry. Highly recommend
5 out of 5 stars
Jay Caruana - September 4th, 2023
Point Cook Service Centre was easily a huge load off my mind, but not a load off my pocket. It’s very daunting & stressful trying to find any service that’s hopefully going to be able to help sooner than later, have stand out performances & make your life easier; so if you’re reading this don’t bother wasting your time with anyone else, because from your first call or steps in their door you’ll realise your vehicle is in genuine sets of helping hands 🙌🏼 I took my Mazda CX-9 here to get a RWC, the very friendly receptionist Caitlin quickly discussed with the owner Manny to get me booked in & in less than a week the initial RWC assessment, quote, repairs & final RWC assessment had been finished; they can’t be faulted- thanks again for your extra help, I really appreciate it & I’ll be forever spreading the word 👍🏼😉
5 out of 5 stars
Sam Joud - August 17th, 2023
Bought a car and did a roadworthy here. Very professional and fast turnaround. Thanks Nadim.
5 out of 5 stars
Muneer Ahmed - July 10th, 2023
Excellent
5 out of 5 stars
Brian Gieschen - July 1st, 2023
Very efficient service good knowledge
5 out of 5 stars
Lisa Plazanic - June 8th, 2023
They are fantastic professional and the customer service is exceptional. Recommend them 💯 percent You won't be disappointed I promise 😉😊😉😊😊😊👍👍👍👍👍👍👍
5 out of 5 stars
Sue Redfern - February 12th, 2023
Just passed details on to someone looking to have car serviced I have been going to Pointcook service centre with two cars Always have great service Cannot fault this place Kelly in the office is amazing Manny always listens and looks into what you ask about Was just reading the reviews on here lol Some people are just hard to get along with and complain about nothing So not true ignore the reviews not great These guys are awesome I’ll be booking cars in very soon
5 out of 5 stars
Rob C - December 22nd, 2022
Manny and the team have been looking after all of my cars for many years. Very reliable and the only team that I trust with my cars!
5 out of 5 stars
Jason Dowsey - November 22nd, 2022
Great service with great work every time.
5 out of 5 stars
Saia - October 28th, 2022
Got RWC here, service was great, clear communication of any issues or hold ups, any faults found were quickly resolved. Would definitely use again.
5 out of 5 stars
Jeff Oakley - September 20th, 2022
Great auto repairs, they have looked after my mothers car , my sisters car & my girlfriends car as well as my own. I can highly recommend great service. They will always go that bit further to help . As I am not good at IT the did all the computer work needed to book a appointment at bib roads for me. If you want professional service with highly skilled machanics . Hobsons Bay Auto Repairs is the best place to go .
5 out of 5 stars
Mahmoud Kh - June 21st, 2022
Quality, affordable and great customer service. Definitely cares about his customers and the staff are great and know their stuff! Highly recommend!
5 out of 5 stars
Cameron Brown - June 16th, 2022
Went here for a roadworthy, they were super reasonable about what needed to be done. Took care of me even when I misunderstood what was needed and required a second roadworthy which they could've charged me for. Would recommend, everyone I dealt with went above and beyond to ensure I was taken care of
5 out of 5 stars
Panos Roidis - April 28th, 2022
amazing service dropped my falcon off to get inspected and i couldn't be more happy with the service they have provided I' m glad i chose them. i would recommend them to all my mates for sure.
5 out of 5 stars
Ceasar Manabeng - April 15th, 2022
Went for a RWC. They did a thorough inspection of my vehicle. Had an issue after but was sorted out professionally and sebsibly with their mechanic.
4 out of 5 stars
Paul F - April 3rd, 2022
They do a very good job!
4 out of 5 stars
Danielle K - March 4th, 2022
Always super helpful, friendly, quick and affordable. Only couple of times I've had to go back for minor things missed. I.e. tyres not pumped up, oil not topped up for a general service.
5 out of 5 stars
Jordan - February 11th, 2022
Went in for a general service on my car, Josh the mechanic was working at the time was very polite and was very knowledgeable, he was honest and did a fantastic job, very affordable price and clean, would definitely recommend
5 out of 5 stars
Faraz Hussain - August 28th, 2021
Have been there twice for RWC. Highly recommended.
5 out of 5 stars
Cameron McKenzie - June 19th, 2021
They always do a great job
5 out of 5 stars
George Vasiliadis - June 9th, 2021
Very honest and do a great job also take the time to explain any issues with your vehicle great people highly recommend.
5 out of 5 stars
Brian Nolan - April 23rd, 2021
Great honest service centre, very reliable and really trustworthy. Number 1 for reliability and really down to earth service.
5 out of 5 stars
Craig - April 7th, 2021
The only mechanical workshop to use in the West.....
5 out of 5 stars
Brenda Bradley - February 10th, 2021
Incredibly professional and informative every step of the way which is really important for me. Had a lot of work done on the front end of my car. No surprises with pricing, Nadim was spot on when he quoted me and had the car returned within time frame he specified too. Give these guys a a go. They'll go out of their way to make sure you're looked after professionally.
4 out of 5 stars
Thomas Kritikides - December 23rd, 2020
Busy Could not get in for a RWC until the new year . Previous good experience .
5 out of 5 stars
Josh Long - December 3rd, 2020
Great staff, very knowledgeable and friendly too... Have total faith in these guys working on my car...
5 out of 5 stars
Sam Severino - November 13th, 2020
Great service and staff, highly recommended.
5 out of 5 stars
Scott Brown - September 23rd, 2020
Nadeem and his colleagues are fantastic mechanics. They work very well on a customer level, making sure your car is back to good health as soon as possible without any shortcuts. I have used this mechanic a few times now and everytime the boys have gone above and beyond to help me out. All at very reasonable prices Would definitely recommend if you need a mechanic in the area
5 out of 5 stars
Adam - August 16th, 2020
Had these guys help me out with a couple of cars now, one of which the owner actually helped me out for free when I was stuck replacing a window regulator. More recently I had them carry out a rwc and some repairs on a bmw and they knocked it out the park. Really great and fast work at a good price. Highly recommended.
5 out of 5 stars
Bakr Hawari - May 8th, 2020
Excellent service, good value for money.
5 out of 5 stars
Serge Danilin - January 7th, 2020
I have done Roadworthy with help of this guys for my Golf 6, very satisfied with everything 👍
5 out of 5 stars
De La Rossi 87 - January 6th, 2020
Really good service
5 out of 5 stars
Jeff Halse - September 11th, 2019
Great place great prices they know there stuff
5 out of 5 stars
Daniel Watson - August 24th, 2019
Well priced, good work in a timely manner. Shhh, Don't tell anyone else.
5 out of 5 stars
Faizur Rashid Mithu - June 28th, 2019
Honest and quality service.
5 out of 5 stars
steve thorncroft - June 15th, 2019
Great team.Great service. Always do an excellent job and even when you can see there flat out busy they'll do there best to help you out. And there tyre guy absolutely knows his stuff and could probably teach a few of these big named franchises a thing or two about quality work.
5 out of 5 stars
Scott Tyler - June 5th, 2019
Good
5 out of 5 stars
tam jacobson - January 14th, 2019
Great service fair priced
5 out of 5 stars
Doug G - December 28th, 2018
Great mechanic, scrupulously honest, reliable and highly recommended
5 out of 5 stars
Marie Woods - November 15th, 2018
Excellent service, wouldn’t take car anywhere else. Honest and reliable staff , always friendly .
5 out of 5 stars
Jeff Halse - September 26th, 2018
Best Mechanic in Town
5 out of 5 stars
Maria Licciardo - September 21st, 2018
Always great service
5 out of 5 stars
Clare Verdins (Sainterchic) - August 21st, 2018
Fantastic service!! We have taken our car here for service a few times. Most recently, we thiught the front brakes were wearing out & booked in to have then replaced. The price we were quoted was cheaper than other places in the area. Within 20mins from dropping the car off i recieved a phone call advising me that there was no problem with the brakes & i could come & collect the car with no charge - they could have just gone ahead with the replacement & i would have been non the wiser, however they were honest. It's because of this type of service, as well as the professional, cheap & well executed services of the past that i will continue to take my car here for servicing. Trust in your mechanic is vital & these guys are great!!
5 out of 5 stars
Gary Cheavin - August 10th, 2018
These guys know what their doing and wont charge the earth
5 out of 5 stars
A Amin - August 6th, 2018
Great service
5 out of 5 stars
L min - June 20th, 2018
Great service
5 out of 5 stars
Samantha Grioli - May 7th, 2018
Always the best service and prices are great! Would highly recommend to anyone!
5 out of 5 stars
Troy Groves - April 6th, 2018
Super reliable and fast service
5 out of 5 stars
Saar Taleb - November 27th, 2017
Manny awesome person and great mechanical skill recomend to all
5 out of 5 stars
Glen Kimberley - August 2nd, 2017
Excellent service, honest assessment and fair pricing. Kelly on reception is friendly and very helpful. We are really pleased to have found a trustworthy mechanic in the Pt Cook area and have all of our 3 cars serviced here. Highly recommended.
5 out of 5 stars
Greg Young - July 20th, 2017
One of the last truly honest workshops left. Highly recommended to anyone who wants honesty and integrity
5 out of 5 stars
Laura Hill - April 21st, 2017
Amazing service They are very thorough in checking the car for any potential faults and will call before fixing any issues Also will tell you what needs to be done urgently or not Always use quality products As proven by my other mechanic 😃😃😃👍👍👍
5 out of 5 stars
Doris Tomas - February 1st, 2017
Thanks heaps for fixing my RAV 4 . Very happy with the work, service, and price. Thanks Terry.
4 out of 5 stars
Wutti - March 2nd, 2016
Had RWC done today. Opened early in the morning and late into evening is a big plus for me. The guy was passionate for his workmanship and didn't pass the car the first time due to poor tyres. Not happy at first but it's fair enough. Quoted costs for changing the tyres incl alignment were very reasonable. Job completed on time. Good follow up calls from the reception throughout the day. Customer Service isn't as great as Kmart or those big stores but it was definitely acceptable for a small business like this and I didn't come across any rudeness at all (as per some other reviewers).
5 out of 5 stars
Sebastiano Ronaldo - October 28th, 2015
Honestly the best mechanic shop in Werribee and surrounding areas. All of the staff are friendly and if prices seem high you won't get the quality of the job anywhere else(even though the prices are good). The mechanics know what they are doing and are well qualified. I always feel welcome when I bring my car to them.
5 out of 5 stars
Freddy Bharucha - July 18th, 2013
If you are seriously looking for people to look after you and most importantly "NOT" rip you off, you need to go to them for your car service or your tyre repairs. Michelle and the boyz are amazing. After 5 years in Australia, finally i found someone reliable, economical and whom i can trust with my car. Thank You. Regards Freddy
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